Estimating the Determinant Factors to Satisfaction of TASKA Services in Malaysia

Authors

Ku Faridah Ku Ibrahim School of Education & Humanities, Universiti Tun Abdul Razak, (UNIRAZAK), Malaysia
Azrul Fazwan Kharuddin Graduate School of Business, Universiti Tun Abdul Razak, (UNIRAZAK), Malaysia

Keywords:

Structural Equation Modeling, Multiple Regression, Confirmatory Factor Analysis

Abstract

This research shows the application of the Structured Equation Modeling (SEM) to obtain the best model for studying the relationship between the more efficient and accurate against the findings and the interpretation of the variables. For the purpose of this study, the main data of the survey has been used. A total of 61 TASKA were investigated around the East Coast of Malaysia and the responses from 273 parents/guardians were collected. Multiple linear regression and factors analysis is used to obtain the best SEM model. Analysis found that the combination of three mediators (facilities, cleanliness and safety) constitutes a strong association to estimate a complete structured equation model while supported by demographic factors such as education level, occupation, location, distance, medium of language used, fees and age of children to strengthen the TASKA selection factor.

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Published

18-04-2023

Issue

Volume 2, Issue 1, June 2022

Section

Articles

License

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Published by University Tun Abdul Razak (UNIRAZAK)